One Chance Meeting, Two Changed Lives.

Mrs. Palfrey (Joan Plowright), an elegant, genteel widow, has come from Scotland to London to take up residence at the Claremont Hotel. Though she had high hopes for the cosmopolitan pleasures of living in a big city, such as attending lectures and concerts, as well as making a wider assortment of acquaintances, she is soon filled with a sense of uneasiness and slight gloom as she surveys her drab surroundings at the Claremont. The only bright spot in her decision to come to London is the fact that she will be closer to her only grandson, Desmond.